Last Updated: 12/8/2026
Because we deal in natural and agricultural products, we do not accept standard returns for a change of mind. We stand behind the quality of our produce and want you to be completely satisfied.
You are eligible for a refund or replacement if:
To request a refund or replacement, you must contact us within 48 hours of delivery with photographic evidence of the issue.
Once your return/refund request is received and inspected (via the evidence provided), we will notify you of the approval or rejection of your refund. If approved, your refund will be processed automatically to your original method of payment within 5-7 business days.
You may cancel your order at any time before it is dispatched from our fulfillment center for a full refund. Once the order has been handed over to our shipping partner, it cannot be canceled.
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted. If you've done all of this and still have not received your refund, please contact us at [email protected].